FAQs
Frequently Asked Questions (FAQs)
📦 Orders & Shipping
Q: How long does it take to receive my order?
A: Orders are typically processed within 3 business days, and shipping takes 7–12 business days depending on your location. International orders may take longer due to customs delays.
Q: Do you ship internationally?
A: Yes! We offer worldwide shipping. Please allow extra time for international delivery and customs clearance.
Q: Will I get a tracking number?
A: Yes. Once your order ships, you'll receive a confirmation email with a tracking number and link.
🎥 Product Information
Q: Do your dash cams record in 4K?
A: Yes. Our premium dash cams support 4K UHD recording for ultra-clear video quality.
Q: Do your cameras come with a memory card?
A: No, memory cards are not included. We recommend using a Class 10 microSD card (32GB–512GB) for best performance.
Q: Can I view footage on my phone?
A: Yes. Our dash cams support Wi-Fi connectivity, allowing you to view and download footage through the compatible mobile app.
Q: Do your dash cams have night vision?
A: Absolutely. Our dash cams are equipped with advanced night vision technology for clear video, even in low-light conditions.
Q: Is installation easy?
A: Yes. Our dash cams are designed to be plug-and-play, with a suction mount and power cable included. No professional installation needed.
🔁 Returns & Warranty
Q: Can I return my order?
A: All sales are final. We do not accept returns or offer refunds unless the product is defective or damaged on arrival.
Q: What should I do if my product is damaged or defective?
A: Contact us at apollo5ohclips@gmail.com with your order details and a description of the issue. We’ll be happy to assist you.
Q: Do your dash cams come with a warranty?
A: At this time, Dashly products do not include a warranty.